Privacy Policy
CTF Designs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ctfdesigns.com) or engage our services. Please read this policy carefully. If you disagree with the terms of this policy, please discontinue use of our site.
1. Information We Collect
Information You Provide Directly
When you fill out our contact form, request a quote, or otherwise communicate with us, we may collect:
- Your name and business name
- Email address and phone number
- Details about your project or inquiry
- Invoice or payment-related information
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our hosting provider and analytics tools, including:
- IP address and browser type
- Pages visited and time spent on the site
- Referring URLs
- Device type and operating system
This information is collected via cookies and similar tracking technologies. See our Cookie Policy for more information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and communicate about projects
- To provide, manage, and improve our web design and development services
- To send project updates, invoices, and related communications
- To analyze website usage and improve the user experience
- To comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
3. Third-Party Service Providers
We work with the following third-party services that may process your data on our behalf:
- Netlify — website hosting and form processing. Netlify may store form submission data. See Netlify's Privacy Policy.
- Google Analytics (if enabled) — website analytics. Google may collect anonymized usage data. See Google's Privacy Policy. You can opt out via Google's opt-out tool.
- Stripe (when payment portal is active) — secure payment processing. We do not store payment card information on our servers.
4. Cookies
Our website uses cookies to improve your browsing experience. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, to provide our services, and to comply with applicable legal requirements. Contact form submissions may be retained for up to 3 years for business records.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-out: Opt out of analytics tracking by adjusting your browser's cookie settings or using our cookie banner controls.
- California Residents (CCPA): You have the right to know what personal information we collect and to opt out of its sale (we do not sell personal information).
To exercise any of these rights, please contact us at roman@ctfdesigns.com.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: roman@ctfdesigns.com
- Phone: +1 (951) 514-9294
- Address: CTF Designs, Murrieta, CA