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Privacy Policy

Effective Date: June 1, 2026  |  CTF Designs  |  Murrieta, CA

CTF Designs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ctfdesigns.com) or engage our services. Please read this policy carefully. If you disagree with the terms of this policy, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

When you fill out our contact form, request a quote, or otherwise communicate with us, we may collect:

  • Your name and business name
  • Email address and phone number
  • Details about your project or inquiry
  • Invoice or payment-related information

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our hosting provider and analytics tools, including:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring URLs
  • Device type and operating system

This information is collected via cookies and similar tracking technologies. See our Cookie Policy for more information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and communicate about projects
  • To provide, manage, and improve our web design and development services
  • To send project updates, invoices, and related communications
  • To analyze website usage and improve the user experience
  • To comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

Calls and Text Messages

When you call or text our business number, your call or message may be routed or forwarded to a CTF Designs team member's personal mobile device so we can respond quickly. As a result, when we reply, you may receive a call or text from a different number than the one you originally contacted. Standard message and data rates may apply, and your carrier's normal privacy terms govern the transmission. We use the contact information you provide only to respond to and follow up on your inquiry.

3. Third-Party Service Providers

We work with the following third-party services that may process your data on our behalf:

  • Netlify, website hosting and form processing. Netlify may store form submission data. See Netlify's Privacy Policy.
  • Google Analytics (if enabled), website analytics. Google may collect anonymized usage data. See Google's Privacy Policy. You can opt out via Google's opt-out tool.
  • Stripe (when payment portal is active), secure payment processing. We do not store payment card information on our servers.

4. Cookies

Our website uses cookies to improve your browsing experience. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, to provide our services, and to comply with applicable legal requirements. Contact form submissions may be retained for up to 3 years for business records.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-out: Opt out of analytics tracking by adjusting your browser's cookie settings or using our cookie banner controls.
  • California Residents (CCPA): You have the right to know what personal information we collect and to opt out of its sale (we do not sell personal information).

To exercise any of these rights, please contact us at roman@ctfdesigns.com.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

Free Website Audit Submissions

When you request our free website audit, we collect the information you provide (such as your name, business, email, phone, and the website URL you submit) to prepare and deliver the audit and to follow up about our services. The audit is a free marketing tool; we may run automated scans on the URL you submit. We do not sell your information. See our Terms of Use for the full audit disclaimer.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: